For card debit transactions, a 1% transaction fee is applicable based on the transaction amount. However, there is a minimum charge of $1 and a maximum fee of $5.

Additionally, there is a $1 monthly maintenance fee per card. This fee will only be deducted after your first debit transaction in a given month.

What are the fees associated with card debit transactions?

Signing up for Myaza is quick and easy, taking just 5 minutes. We are confident in our streamlined process. Simply install our app from the Google Play Store, or Apple Store, or access it through the Web. Once installed, you'll have an instant free wallet in your local currency, and funding it is a breeze. Experience the convenience of signing up with Myaza and start enjoying our services in no time.

How can I sign up on Myaza?

Yes, our virtual USD cards are equipped with robust security features to protect your online transactions. Plus, you can easily freeze or block your card if you suspect any unauthorised activity.

Are virtual USD cards secure for online transactions?

If your virtual USD card is declined, first ensure you've entered the correct card details. If the issue persists, contact our customer support for assistance.

What should I do if my virtual USD card is declined on a platform?

You can conveniently track and manage your virtual USD card transactions through our mobile app or website. Simply log in to your account to view transaction history and manage your card settings.

How do I manage and track my virtual USD card transactions on different platforms?

Virtual USD cards are primarily designed for online and remote transactions. They may not be compatible with in-store, point-of-sale terminals.

Can I use my virtual USD card for in-store purchases?

Yes, you can! Our virtual USD cards support recurring payments, making them suitable for services that require monthly or yearly billing.

Can I use my virtual USD card for recurring payments like subscriptions?

Our virtual USD cards are versatile and can be used on a wide range of platforms, including, but not limited to:

E-commerce: Amazon, eBay, Walmart, AliExpress, Shopify, and more.

Entertainment: Netflix, Spotify, Hulu, Disney+, Apple Music, and other streaming services.

Subscription Services: Adobe Creative Cloud, Microsoft 365, Dropbox, and others.

Travel: Booking.com, Expedia, Airbnb, Uber, and airline websites.

Digital Advertising: Google Ads, Facebook Ads, LinkedIn Ads, and more.

Gaming: Steam, PlayStation Network, Xbox Live, Nintendo eShop, and others.

Food Delivery: UberEats, DoorDash, Grubhub, and similar services.

Ride-Sharing: Uber, Lyft, and other ride-sharing platforms.

Online Marketplaces: Etsy, Craigslist, and various classified sites.

Education: Coursera, Udemy, edX, and online learning platforms.

Web Hosting and Domains: GoDaddy, Bluehost, Namecheap, and more.

Development Tools: GitHub, Stack Overflow, and developer-oriented platforms.


What platforms can I use my virtual USD card on?

Absolutely! Our virtual USD cards are designed for international use, making them suitable for transactions on both domestic and international platforms.

Can I use my virtual USD card for international transactions?

Generally, there are no restrictions on where you can use your virtual USD card. However, please check the terms and conditions of specific platforms for any unique policies.

Are there any restrictions on using my virtual USD card on specific platforms?

To link your virtual USD card, simply enter the card details (card number, expiration date, and CVV) as you would with any other debit or credit card during the checkout process on the respective platform.

How do I link my virtual USD card to my online accounts?

Virtual Card Status for Insufficient Funds:
Now, we don't terminate cards; instead, we implement a temporary freeze after three failed attempts due to insufficient funds. To unfreeze your virtual card when this occurs, you'll need to fund the card accordingly.

Temporary Hold:
After three unsuccessful attempts with insufficient funds, your virtual card will be temporarily placed on hold.
Reason Behind These Measures:
These steps are designed to prevent unauthorised charges, ensuring the security of our financial stability and our relationships with service providers.

Your Action Plan:
To maintain an active virtual card, please follow these guidelines:
Always check your virtual card balance before making transactions.
Ensure you top up your card before the due dates for recurring payments.
Remove your virtual card from expired free trials and one-time payment platforms to prevent unintended charges.

Stay Informed:
To receive timely reminders, enable push notifications on our app.
We appreciate your understanding and cooperation in helping us maintain the integrity and security of your virtual card. If you have any questions or need further assistance, please don't hesitate to reach out.

What Happens When Your Virtual Card Has Insufficient Funds?

Getting a Virtual Card with Myaza is a straightforward process. Once you have completed the Know Your Customer (KYC) verification and funded your local wallet or USD wallet, you can easily create a virtual USD card from your dashboard after logging in. This virtual card empowers you with borderless and unlimited spending capabilities, providing you with flexibility and convenience in your financial transactions. Take advantage of Myaza's seamless process and unlock the benefits of a Virtual Card today.

How can I get a Virtual Card?

Absolutely! Myaza offers you the flexibility to swap your USD, EUR, or GBP back to your local currency effortlessly. With our user-friendly platform, you can take advantage of the swap currency feature to convert from USD, EUR, or GBP to your desired local currency seamlessly. Whether you need to convert your foreign currency back to your local currency, Myaza provides the necessary tools to make the conversion process quick and hassle-free. Experience the convenience of currency swapping within Myaza and enjoy the benefits of managing different currencies easily.

Can I swap my USD, EUR, or GBP to my local currency?

Absolutely! With Myaza, you have the flexibility to swap your local currency for USD, EUR, or GBP effortlessly. Our user-friendly platform offers a convenient swap currency feature, allowing you to seamlessly convert from one currency to another. Whether you need to convert your local currency to USD, EUR, or GBP, Myaza provides the necessary tools to make the conversion process quick and hassle-free. Experience the convenience of currency swapping within Myaza and enjoy the benefits of managing different currencies easily.

Can I swap my local currency for USD, EUR, or GBP?

Funding your local wallet with Myaza is simple and convenient. You have multiple options to choose from:

Bank Transfer: Transfer funds to the account details linked to your local wallet. This allows you to securely deposit money into your wallet directly from your bank account.

Card Payment: Aza partners with a secured payment partner, enabling you to fund your local wallet using a debit or credit card. Enjoy a hassle-free transaction process with the utmost security.

Mobile Money (where supported): If your local currency supports mobile money services, you can easily fund your wallet using the supported mobile money agent. Experience the convenience of funding your local wallet directly through your mobile device.

With these flexible funding methods, Myaza ensures that you have various options to fund your local wallet according to your preference and local financial infrastructure.


How can I fund my local wallet?

Good news! At Myaza, we believe in providing value to our users. That's why we offer all wallets, including USD, GBP, EUR, and local wallets, with a 0 creation fee. That means you can enjoy the convenience of multiple wallets without any charges. Experience the freedom of managing your finances across different currencies with Myaza, and rest assured that wallet creation comes at no cost to you.

Do I have to pay for the wallets?

Funds sent to your virtual foreign account at Myaza typically reflect within 18 hours or less. Enjoy quick and efficient processing, ensuring your funds are available for use in a timely manner.

How long does it take for funds sent to my virtual foreign account to reflect?

Sending cash to your family and friends is made easy with Myaza. Simply use the Myaza ID feature to facilitate quick and convenient cash transfers. With Myaza ID, you can securely and efficiently send money to your loved ones, ensuring they receive the funds they need promptly. Experience the simplicity of sending cash to family and friends through Myaza and stay connected with your loved ones, no matter where they are.

How can I send cash to family and friends?

At Myaza, we prioritize the security of your transactions by offering Two-Factor Authentication (2FA). This additional layer of protection ensures that only you have access to your account. By enabling 2FA in your account settings, you can enhance the security of your transactions and enjoy peace of mind knowing that your financial activities are safeguarded. Rest assured that Myaza is committed to providing a secure environment for all your transactions.

How Does Myaza Ensure Secure Transactions?

In the rare event that a transaction fails, we prioritise resolving the issue promptly. While transactions generally go through successfully, if a transaction status is marked as failed, you can expect a refund within less than 30 minutes. We strive to ensure that any unsuccessful transactions are quickly rectified, allowing you to have a smooth and hassle-free experience with Myaza.

How long does it take to receive a refund if a transaction fails?

Keeping your money secure is our top priority at Myaza, powered by FlitStack LTD. We want to assure you that while we're not a bank, we are a trusted Financial Technology company. We work with licensed banking partners and established transmitters in your region to offer you reliable services. Rest easy knowing that we never lend out your money and collaborate with reputable institutional partners to ensure its safety. Your peace of mind is our commitment.

Are my funds safe with Myaza?

At Myaza, we believe in transparency when it comes to fees. Our transaction fee structure is designed to be fair and straightforward. Whether you are making a withdrawal, sending money, or conducting other financial transactions, a standard transaction fee of 1.5% applies. This fee is charged on the specific currency you are transacting with, ensuring clarity and consistency. We strive to provide competitive transaction fees, allowing you to manage your finances with confidence and peace of mind. Rest assured that at Myaza, we prioritize transparency and aim to offer a seamless user experience with clear information on transaction fees.

What is the transaction fee?

Funding your USD, GBP, or EURO wallets with Myaza is a seamless process. Simply copy your virtual account details and initiate a transfer from anywhere in the world. Within just 5 minutes, the transferred funds will reflect in your Myaza wallet. Additionally, you have the option to fund your USD, GBP, or EURO wallets by swapping from your local currency. With these convenient funding methods, Myaza ensures that you have the flexibility and ease to manage your foreign wallets effortlessly.

How can I fund my foreign wallets?

Myaza is dedicated to safeguarding your account and protecting you from fraudulent activities. We have specialized Anti-Money Laundering (AML) and security teams in place to ensure your account's safety. Through the use of robust measures and advanced technologies, we proactively work to prevent fraud. With Myaza, you can rest assured that your account is secure, and we prioritize providing a safe and trustworthy platform for your financial needs.

How does Myaza keep my account safe from fraud?

Our virtual USD card is compatible with popular platforms worldwide, including Apple, YouTube, Amazon, and more. Enjoy seamless payments and access to a wide range of online services with ease.

Which platforms are supported by our virtual USD card?

At Myaza, we highly value the security of your information. We handle your data with the utmost care and take measures to ensure its protection. Our practices for collecting and using your information are fair, lawful, and transparent. You can trust that your personal information is safe with us, as we are committed to maintaining the highest standards of data security throughout your experience with us.

How does Myaza protect my data?

We are committed to providing you with the fairest exchange rates. When purchasing or selling a foreign currency with your local currency, our rates are designed to be slightly lower than the prevailing market rates at that time. We strive to offer competitive rates that ensure you receive the best value for your currency exchange needs.

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